In the past few weeks many of us have found themselves having to manage teams that were suddenly operating 100% remotely.
Even with the best technology and software available (there are many articles out there covering which tools are best!), this new situation can be challenging for new and seasoned leaders alike. Working and communicating exclusively remotely is not “the future” any more, but very much our present.
So, how do you lead a remote team?
Here are some reflections and, perhaps, a few tips.
The first one might sound like common sense: just ask! How would your team like to be led in this moment? What do they need from you as a leader/manager? These simple questions will not only save you hours of doubts and rumination, but will also show your team that you are not taking this lightly and you are open to receive advice.
Surprise! Also my second tip is common sense: make sure you are communicating with your team. What I mean is, is your team hearing from you only when there is a problem? It might seem redundant to take some time to chat with your team via videoconference, but it’s not. Check with everyone individually, as well as as a team, and make sure they are ok. Seeing you “face to face” for some “office” chat will make your team members feel more connected and less alone.
This sudden change to remote work requires trust and responsibility. Show your team that you trust them to keep doing their best. They have the knowledge and the capabilities to deliver the results, so if you, as a leader, are giving them all the tools they need, there is no reason to be policing them. Make clear that it is everybody’s chance to step up, work as a team, and assume responsibility for their own time and efforts. Set clear actions, tasks, goals, and encourage everyone to communicate their progresses and challenges.
These first few steps alone will do wonders for your team’s motivation, however, it is also a good idea to remind them of your business’s vision and mission. Having a strong purpose is a great fuel for for any team: you will pull through this together, and everybody’s contribution is vital. Remember to celebrate small victories!
Ultimately, as you might have gathered by now, there are no special tricks that will make you a great leader, no matter where your team is located: transparency, openness and showing that you care are all qualities that will help you lead positively and effectively.
Finally, don’t feel alone in your leadership role: reach out to your community or to someone that understands your challenges and exchange best practices!